|1. Introduction :
Information Technology (IT), the most important development of the
century, holds the key to rapid progress in the coming years,
contributing to better governance and improved productivity which
will increase the growth of the economy and quality of life of the
citizens. India has already been ushered into an era of Information
Technology (IT) and is making rapid strides towards becoming an IT
Super Power. Acknowledging the fact that the importance of
Information Technology is going to increase dramatically in the
future, the Government of Pondicherry in line with the Government of
India's policy has decided to prepare a perspective plan suitable to
the region. Many State Governments have already announced their
policies and it is therefore important that Pondicherry also falls
in line to pursue pro-active policies to benefit from IT.
1.2 The Union
Territory of Pondicherry has limited physical resources like land,
water, power and raw materials. The environmental factors have also
restricted the growth of major industries in the region inspite of
attractive financial incentives offered by the Government.
Pondicherry is endowed with skilled and educated manpower and around
1000 well trained IT professionals at various levels are turned out
every year, and hence, it is ideally suited for the development in
the area of IT.
1.3 The Government
of Pondicherry has been encouraging the use of IT in the Government
Departments and Educational Institutions during the last decade.
Some of the important Departments like Accounts and Treasuries,
Civil Supplies, Transport, Electricity etc. have already been
computerized for facilitating the transactions with the public.
Incentives offered by the Government have already attracted a
sizable number of Computer Hardware manufacturers. A Software
Technology Park is being set up by Pondicherry Industrial Promotion,
Development and Investment Corporation Limited (PIPDIC) in
Pondicherry and an Electronic Industrial Estate is also coming up.
In addition, IT has penetrated other areas such as banking, shopping
1.4 To make the UT
of Pondicherry a fore runner in the field of IT, a comprehensive IT
Policy has been prepared, which will act as a blue print for
planning and implementation. 2.
Objectives of IT Policy :
To provide the common man an easy access to information in all
spheres of life.
To make the Government machinery Citizen Friendly by facilitating
transparency, efficiency and quick decision making in the
To impart IT training in order to increase IT literacy and creation
of trained manpower.
To create a healthy investment environment and encourage and
accelerate the growth of IT related Industries, with attractive
To establish a good Information Communication Infrastructure in the
Union Territory of Pondicherry.
To create an organizational structure to achieve the above
objectives by 2005.
IT policy has been framed under two categories namely short term (3
years) and long term(5 years), in view of the high rate of
obsolescence in IT related products.
The IT policy for the Government aims at bringing in Electronic
Governance thereby improving productivity and efficiency in the
Government Services to the public. It will also help in quick
decision making in Government operations and providing better
implementation of programmes and policies of the Government. This
will be achieved through the following strategies:-
4. Education :
3.2 Short Term :
3.2.1 Government to initiate action towards the standardization of
basic data which ensures the manageability, portability and
interoperability of systems across the departments.
3.2.2 A Citizen's Charter for effective and responsive
administration in terms of time bound service to public to be framed
and implemented in all the Government Departments.
3.2.3 Each Department in the Government to prepare a five year IT
plan with prioritization of applications, to create a visible impact
on citizens at large, and should have its own web pages in the
Internet comprising procedures to allow people to make complaints
and suggestions electronically.
3.2.4 2% of the budget to be earmarked for IT usage in the
Government for purchase of IT products, training and services.
3.3 Long Term
3.3.1 Databases of relevant information to be created for each
department and made available to other departments and the public
3.3.2 All Government Departments to be networked by INTRANET for
3.3.3 A vast majority of the Government officials to be trained on
the usage of IT on a continuous basis.
3.3.4 IT literacy to be given special consideration for promotion of
officials in the Government.
3.3.5 Steps to be taken to boost IT usage in Agriculture and allied
activities and Integrated Rural Development, through farm
clinics/information booths/public kiosks etc.
3.3.6 Geographical Information Systems(GIS) to be attempted which
are of strategic advantage for applications like spatial planning,
environmental protection, utility management, traffic regulations
3.3.7 Disaster Management applications using IT tools to be taken up
in view of the fact that all regions in the UT are located near the
sea shore and are prone to cyclones and other natural calamities.
This will help avoid loss of life and property.
3.3.8 The official records in the Government offices and Autonomous
Institutions beyond two years to be kept in the
3.3.9 As a part of right to information, all public domain
information such as official gazette notifications, acts, rules,
regulations, policies, programmes etc., to be digitized and made
available for electronic access.
3.3.10 An IT department to be created in the Government headed by a
Secretary to carry out specifically IT related activities and to
3.3.11 Making the Government a Smart buyer by rewriting the purchase
rules relating to IT products and services.
3.3.12 Persuing strategic alliances with the private sector to
exploit its technical, organizational and financial strengths in the
Government Computerisation programme through outsourcing and other
policy is aimed at creating an Intelligent Society to raise IT
literacy per se and to generate human resources with advanced skills
and expertise in IT. The Government shall mobilise the support of
private sector training institutes, academic institutions, software
companies and vendors of software & hardware to help evolving
several initiatives to produce high quality professionals. They
Short Term :
4.2.1 Courses on IT to be introduced in all branches of
study starting from Higher Secondary Level.
courses to be launched to provide project management and software
4.2.3 Computers and Internet access to be
made available in all degree level institutions.
quality of IT training offered by private institutes is to be
monitored and enhanced through an accredition programme.
Long Term :
to be worked out to enable students, teachers and schools to buy
computers under attractive financial packages, such as easy
installment bank loans at lower interests, participation by
manufacturing Industries etc.
4.3.2 Computers and Internet
access to be made available to all other institutions down to middle
4.3.3 All educational institutions of higher
learning and Research and Development organizations to be networked
to provide quality education.
4.3.4 All teachers to be
trained in IT knowledge and skills.
4.3.5 A Centre for
Advanced Studies in Information Technology (CASIT) to be established
in the Pondicherry Engineering College Campus with the following
1) To carry out Research and Development on IT and related
2) To offer a range of Master's programmes for
creating top quality professionals in critical new technologies
and a range of short term programmes for updating the skills of
practising professionals and academicians.
3) To help in
implementing the IT policy of the Government.
undertake professional testing programmes and accredition of
Private Training Institutions.
5) To foster
The centre should operate on self-sustaining
and self-funding basis. Participation by National/Multinational
corporations and Non Resident Indians (NRI's) is to be encouraged.
4.3.6 Digital libraries to be set-up in public
libraries and academic institutions.
The IT Policy for the Industries is aimed at accelerating growth of
IT industries such as Hardware( computers, pheripherals,
telecommunication and related products), Software, Services,
Training etc., by providing extra incentives in addition to the ones
that are available, thereby increasing the employment opportunities,
and earnings from domestic and export fronts. The policy will also
aim at streamlining the procedures and planning for industry
specific infrastructural facilities. The following will be the
An Industrial Guidance Bureau (IGB) to be set-up under the aegis of
the department of Industries, which will function as the single
window clearance agency for setting up of industries.
All restrictions, clearances and permissions required to be lifted
with respect to setting up of software units.
IT related companies such as Software, Training, and Services which
are environment friendly, to be allowed to function in residential
areas and also to be exempted from inspection by factory inspectors
Training Institutions for Hardware, Software, Services and
Maintenance to be deemed as "Industries" and should be
eligible for all facilities offered to Industries including Bank
Finance and SSI. Certification for software training to be governed
by existing standards prescribed by the Department Of Electronics
(DOE), Government of India.
Exemption from the purview of Pollution Control Act to be given.
Priority in sanctioning and servicing of power at industrial rates.
Private sector Software Technology Parks to be encouraged.
Relaxation of Floor Space Index (FSI) to IT parks to the extent of
50% to be given.
A Venture capital fund to be established for IT related Industries
through PIPDIC, SIDBI, Private sectors etc.
5.2.10Assistance to be sought from Dept of Telecommunications(DOT),
Government of India(GOI) and Videsh Sanchar Nigam Ltd(VSNL) for
expanding IT specific telecom facilities on war footing and ensuring
high-speed international data connectivity.
State Investment subsidy upto 10% of capital investment subject to a
maximum of Rs.10 lakhs, to be given.
50% subsidy for installation of captive generation sets by IT
industries subject to a maximum of Rs.15 Lakhs to be given.
Sales Tax exemption for a period of 10 years to be given.
The Industrial Guidance Bureau (IGB) to act as consulting agency for
the IT industries to enable them to obtain quality certification
from International Standards Organization (ISO) and Software
Engineering Institute (SEI).
As a part of the policy an aggressive compaign will be launched to
promote Pondicherry as a destination for IT industry. NRIs of
Pondicherry origin, particularly those in France to be specifically
The IT policy for the public is aimed at improving the quality of
life of the citizens and providing an easy access to the required
Internet Access nodes to be opened at all Regions, Blocks and
IT in local languages, to be encouraged to spread its usage for the
benefit of the common man.
The IT trained ex-service men to be utilized for IT penetration in
the rural areas.
Government to encourage the setting up of value added services like
Automatic Teller Machine (ATM), electronic Kiosks, smart cards,
Integrated Services Digital Network (ISDN) services etc., with the
help of private sector.
All the Government hospitals to be provided with computers and
Internet access in order to give improved health care/education.
Internet access to be encouraged through cable TV without additional
licensing as per cable laws.
Electronic Commerce to be introduced for the public for making
transactions such as payment of taxes etc., with the Government.
7. Pondicherry (UT)
Pondicherry Information Infrastructure is very much essential to
meet and realize the IT Policy specified. In view of this, a
Pondicherry Information Infrastructure (PII) has to be conceived,
designed and executed in a phased manner to provide the backbone for
implementation of the IT Policy. The PII would essentially comprise
the following elements:
Communication infrastructure encompassing High Speed Broad Band and
Digital Telecom Infrastructure, to be established, for transfer of
information in all forms reliably and interactively through out the
UT and to the National Information Infrastructure(NII).
Computing platforms and Data Warehouses covering Servers,
Workstations etc., to be set up to act as the public database and to
provide storage, processing and information services across the
UT level networks, both Local Area Networks (LAN) and Wide Area
Network (WAN) to be established for information processing and
dissemination at regional, block and village levels.
Government to encourage DOT / private vendors in setting up
necessary infrastructure to provide effective communication links
towards realizing the objectives of the IT policy.
The area between Pondicherry Engineering College at Pillaichavady
and the Ashoka Hotel at Kalapet to be declared as Hi-Tech Corridor.
An elaborate institutional support mechanism is highly essential for
planning, implementing and monitoring the different components of
the IT policy and IT initiatives.
An Information Technology Department to be established to act as a
single point of contact and to coordinate all policy initiatives in
the IT area.
A task force to be set up with Development Commissioner as Chairman
and with professionals/experts drawn from Government/Private
sectors, to review the implementation of IT policy periodically and
to evolve new policies.
A High Power Committee comprising the key secretaries, to be set up
under the chairmanship of the Chief Secretary to oversee the
implementation of the IT policy and to ensure quick and
comprehensive administrative clearances for IT related initiatives.
estimate for the implementation of IT Policy
of the Scheme
course in all institutions & Course for Software
Marketing 4.2.1 & 4.2.2
access in all degree Level institutions 4.2.3
access in Regions Blocks and Communes 6.2.1
development in Local Language 6.2.2
of the Scheme
development for All Departments 3.3.1
for all depts 3.3.2
Of the Govt. officials 3.3.3
clincs / Information Booths 3.3.5
& Diaster Mgmet Applications 3.3.6 & 3.3.7
official records and Digitizing of Gazzette 3.3.8
Access for Other Institutions 4.3.2
Educational Institutions 4.3.3
Trg for Teachers 4.3.4
Centre for IT 4.3.5
& D Activities 4.3.5
& Internet Access for Hospital 6.3.2
Territory Information Infrastructure 7.1
Financial inputs required for implementing the IT Policy are given
in the Annexures. Since the implementation of the policy is hinged
to the availability of funds, the sooner the funds are made
available in the Plan, the easier it is to implement within the
specified time frame. With the implementation of the IT policies
highlighted, it is expected that the UT of Pondicherry will emerge
as an "INTELLIGENT UT" of India in the 21st Century. This
will definitely contribute towards improving the economic status and
the standard of the people, comparable to the developed countries.